KPI

The perception of software development performance truly varies according to management style; hence, performance assessment is, in fact, a question of perception. The performance assessment of a development team is closely linked to the management style and, more precisely, to the priorities it dictates; in software development as in any other activity.

Any manager would like to have an objective assessment of the performance of both his development team and his IT department as part of a software development project. The term “objective” is the key to the riddle here. Is there an objective method for assessing the performance of a developer, a development team or a software development company? Is there a key performance indicator in software development that really tells the truth?

In fact, one can hardly count the systems, methods, and nomenclatures that have been created since the beginning of the industrial era to evaluate performance in software development, as in any other field.

(more…)

In this post, we will present 5 KPIs (Key Performance Indicators) that are crucial to have on your Manager Dashboard if you’re to get a crystal clear vision of your Financial Services or Banking Products Sales Funnel.

There are well-known Key Performance Indicators (KPIs) in Sales which, just like images, are worth a thousand words, and especially when it comes to Financial Services or Banking Products Sales, a field of activities where more than anywhere else, performance is law, right?

Some Key Performance Indicators (KPIs) can literally take your Sales Department to a whole new level; unfortunately, very few realize that.  We are thinking about all these C-level Managers here that we have come to run by over the years as a Software Developer and which have told us: « You know what? When it comes to Business Intelligence and those metrics that can tell you what’s happening with your Sales Force… well, the truth is, I’m pretty blind! »

Not that we would pretend to know or to understand perfectly the subtleties of operations of  all the many businesses at work in the field of Financial Services or Banking Products but just that, with 30 years of experience as a Software Developer including many large mandates for Banks and Financial institutions, well, we have acquired a certain expertise about what information exactly it is that Managers need and require to make sound decisions and to base their Business Development and Sales Strategy upon.

So what does the Manager – Sales Director – Marketing Director (CMO) really need to to get a clear vision of his actual Sales status?

(more…)